Terms of Use
Thank You for visiting our website https://siterunner.com/ (hereinafter – “Website” or “SiteRunner”).
Before using any feature of the Website or services accessible via the Website, please take Your time to thoroughly read and understand these Terms of Use (hereinafter – “Terms” or “Terms of Use”), as these Terms shall govern the entire relationship between You (hereinafter – “User”, “You”) and us.
Please do not proceed with using the Website and our services if You have not thoroughly read and understood the provisions of these Terms, as whenever You’ll be using our services and/or purchasing subscription from us these Terms shall be considered as a legally binding contract between You and us, so it is important that You are fully aware of all the conditions set out herein.
1. ABOUT US
1.1. This Website and any services labelled under the brand name SiteRunner is operated by UAB “Site runner”, which is a limited liability company incorporated under the laws of Lithuania (company reg. No. 306672260) with a registered address at Vilniaus g. 31, Vilnius, LT-01402, Vilnius, Lithuania, European Union (hereinafter – “Us”, “We” or “SiteRunner”).
1.2. SiteRunner is a professional-grade online service platform, engineered to support businesses in efficiently crafting and deploying landing pages, all without the need for coding expertise. Our Website and the services We offer are precisely tailored for professional use, aligning seamlessly with the unique demands of commercial operations and digital marketing strategies. This platform is distinctly geared towards meeting the web solution needs of professional entities, ensuring that Our tools and resources are not intended for household or personal use, but rather, they are dedicated to elevating business performance in the digital space
1.3. Under the service We provide You with access to and use of Our web-based, SaaS (Software-as-a-Service) model platform SiteRunner. We enable You to create Your landing page(s) either with domains provided by Us or Your own and We include hosting services for these pages in all Our plans.
1.4. Where a plan does not explicitly specify the number of allowable domains, a default maximum of 50 domains will be applied. This measure is in place to prevent potential misuse of Our services and ensure an equitable distribution of resources among all Users. Should Your requirements exceed this default domain limit, We encourage You to contact Our support team. We are prepared to assist You in evaluating Your needs for additional domains and to facilitate an appropriate extension, subject to Our review and approval process.
1.5. If You have any questions, You can contact Us by sending an email at [email protected].
2. ABOUT YOU
2.1. The Website is intended for businesses operated by adults.
2.2. As You open an account on behalf of a company, organization, or other entity (hereinafter – “Account”), (a) “You” includes You and that entity, and (b) You represent and warrant that You are an authorized representative of the entity with the authority to bind the entity to these Terms, and that You agree to these Terms on the entity’s behalf.
2.3. As a SiteRunner user, You will be required to create a user Account. You warrant that the information You provide Us is truthful and accurate, and that You are not impersonating another person. You are responsible for maintaining the confidentiality of any password You may use to access Your Account, and You agree not to transfer Your password or username or lend or otherwise transfer Your use of or access to Your user account, to any third party.
2.4. You are solely responsible for all the activities that occur within Your Account. If You become aware of any unauthorized use of Your Account, You are responsible for notifying Us immediately.
2.5. You represent and warrant that You operate Your business in good standing.
2.6. You also warrant that You and Your business will only use SiteRunner services for lawful purposes and that You shall not use services, whether alone or in connection with other software, hardware, or services, for any unlawful or harmful purpose.
2.7. You are solely and exclusively responsible for complying with any and all applicable laws and regulations in running Your business, including, but not limited to, all laws governing advertising and marketing claims, and all additional laws applicable to Your business.
2.8. These Terms, and Your use of the SiteRunner, do not, and shall not be construed to create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between Us and You.
3. PRICING AND BILLING
3.1. The pricing details for Our plans are available on our Website and are subject to occasional updates.
3.2. We offer a free trial that starts immediately after Your registration and continue for the free trial offer period as indicated on the Website at the time You register. Free trial subscriptions are only available to new subscribers and for the limited periods as set out on the Website. Previous subscribers or those subscribers who have already benefited from a free trial subscription do not qualify for a further free trial period.
3.3. You will be billed the complete rate specified at the time of purchase, inclusive of applicable taxes.
3.4. Please be noted that We will never apply any conversion rates or charges dependable on Your chosen payment method. However, some banks apply conversion rates for outgoing payments and international transfers – thus, We are not responsible for any bank fees or conversion rates that Your bank would apply for any payment made to Us. If You notice any differences between plan fee on Our Website or purchase receipt and Your bank account statement, please refer to Your bank for a detailed explanation of the additional charges.
3.5. We will automatically charge the credit card on file. Should the billing information be changed, the new credit card will be charged. It is the duty of the User to keep the payment method current and relevant. If an updated credit card is under a different name, the owner of the updated card becomes the Account owner.
3.6. SiteRunner does not see or store full credit card numbers at any time.
3.7. By entering a credit card number, You agree that SiteRunner, and Our third-party payment service providers, may store Your payment card information for authentication, authorization and know Your customer regulations.
3.8. If the recurring payment via credit card is unsuccessful, We will retry to complete the payment transaction in the following days and, if the completion of the transaction is unsuccessful, We will assume that the service is terminated.
3.9. If the payment card associated with the Account expires and You do not associate a valid new payment card with Your account or cancel Your subscription, We reserve the right to suspend Your Account until Your billing details have been updated and the dues are cleared. We shall not be liable or responsible for any loss due to non-availability of services, unpublishing of landing pages, or removal of integrations (if any) resulting from the suspension/cancellation action.
3.10. We do not refund and/or credit for partial months of service, or for periods in which Your Account remains open, but You do not use Our service or forget to cancel the subscription for any reason whatsoever.
3.11. We reserve the right to modify Our subscription rates at any time upon written notice either by posting these fee changes to the Website or by notifying You via email. Should You continue to use the services after these changes go into effect, You will be responsible for paying the new subscription rate.
3.12. In case You discover the need to switch to a different plan, please get in touch with Our support by sending an email at [email protected].
4. CANCELLATION AND TERMINATION
4.1. If You wish to cancel Your free trial or subscription, You must submit a cancellation through Your Account dashboard.
4.2. Cancellations must be completed at least one (1) day prior to the end of Your subscription period, otherwise, billing for the next month will be processed automatically.
4.3. We reserve the right to manage Your Content following the termination of your Account. Upon the termination of Our agreement, We are under no obligation to retain Your Content. We may either remove Your Account and associated Content immediately or opt to maintain Your Account and Content for a period not exceeding 60 days from the termination date. Should You choose to reactivate Your account within this timeframe and request access to Your Content, we will make any and all of Your Content available for access, if possible.
4.4. We reserve the right to change Our data storage and processing capabilities and procedures at any time, without notice or liability, subject to applicable laws and regulations.
5. REFUND POLICY
5.1. Our service is exclusively digital, and as such, We adhere to a no-refund policy. This means that once Your credit card is billed for a new subscription period, We are unable to issue a refund, even if You choose to cancel Your account shortly thereafter. For instance, if Your credit card is charged on December 10th and You cancel Your account on December 15th, You will still be responsible for the full payment of that subscription period. While no further charges will be made to Your credit card after cancellation or termination of the service, any charges already incurred will not be eligible for a refund.
6. INTELLECTUAL PROPERTY RIGHTS
6.1. Ownership of User-Generated Content. As a User of SiteRunner, You retain full ownership of the content, including text, images, and any other materials, that You create and publish on Your landing pages (hereinafter – “User-Generated Content”). By using Our service, You grant Us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use this content for the purposes of operating, promoting, and improving Our services, as well as developing new ones. This license continues even if You stop using Our platform.
6.2. User Responsibility for Content. You are solely responsible for ensuring that Your User-Generated Content complies with all applicable laws and does not infringe upon the rights of others. This responsibility includes, but is not limited to, intellectual property rights, privacy rights, and rights to publicity. Please be aware that We do not review User-Generated Content for legal compliance, and therefore, You must possess the necessary rights, licenses, consents, and permissions to use and authorize Us to use all relevant rights in and to any of Your User-Generated Content for the provision and use of the service. It is Your duty to verify that Your content adheres to these requirements, as We rely on Your assurance and representation of legal compliance.
6.3. Prohibited Content. We prohibit the publication of content that violates any legal rights of others or any applicable laws. This includes, but is not limited to, content that infringes upon intellectual property rights, privacy rights, publicity rights, or any other proprietary rights not owned or rightfully licensed by the user. Additionally, content that is defamatory, obscene, illegal, or promotes hate speech, violence, or illegal activities is strictly forbidden.
6.4. Removal of Infringing Content. We reserve the right to remove any content that is deemed to violate any legal rights of others or any applicable laws. If Your content is removed for any legal violation, including suspected infringement of intellectual property rights, violation of privacy or publicity rights, or any other reasons grounded in legal statutes, We will notify You with the reason for its removal and provide You with an opportunity to respond or appeal.
6.5. No Transfer of IP Rights. These terms do not transfer from Us to You any of Our or third parties' intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Us and the respective third-party owners.
6.6. Your License to Use SiteRunner. While You retain all rights to Your User-Generated Content, Your use of Our platform and its tools is granted under a limited, non-exclusive, non-transferable license solely for the purpose of creating and maintaining Your landing pages on Our platform.
6.7. Upon termination of Your Account, either by You or by Us, Your license to use the ceases immediately. However, We may retain copies of Your User-Generated Content as part of Our routine backups and archives, and the content may remain accessible on the internet if it has been shared or reposted by third parties.
6.8. Restrictions on Data Use and Scraping. SiteRunner dedicates significant effort and resources to gather, prepare, compile, and develop the data and content available on the SiteRunner Website. In recognition of this investment and to protect our intellectual property, we expressly prohibit any form of data scraping, website scraping, screen scraping, and all other forms of automated and/or manual data and content mining. You agree not to use any data, information, or content from the Website except as expressly permitted by these Terms. Furthermore, You warrant that you will not attempt or actually systematically extract data contained on this Website for internal or external use.
7. DMCA POLICY
7.1. SiteRunner acts in accordance with the Digital Millennium Copyright Act (“DMCA”). If the person or entity believes that its work has been copied or was otherwise used in a way that constitutes copyright infringement, that person or entity may notify Us of such infringement by sending an email at [email protected] and provide the following information: (1) the contact details of the person authorized to act on behalf of the owner of the copyright; (2) a description of the copyrighted work that is claimed has been infringed; (3) a description of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information sufficient to permit SiteRunner to locate the material (including URL address); (4) a statement that the person or entity has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (5) a statement that the information in the notification is accurate and, under penalty of perjury, that the person or entity is the copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed.
7.2. When We receive notice regarding a copyright infringement related to User-Generated Content, We may cancel User Account, or remove any User-Generated Content in Our sole discretion, with or without prior notice. In such case, You may file a proper counter-notice in accordance with Section 512 of the DMCA, in which You must include: (1) Your full name, address, phone number and physical or electronic signature; (2) identification of the material and its location before removal; (3) a statement under penalty of perjury that the material was removed by mistake or misidentification; (4) Your consent to an appropriate judicial body; and (5) any other information required under the relevant provisions of the DMCA. Any notices filed pursuant to this section may be deemed accepted, applicable and compliant with the DMCA, or not, at Our sole reasonable discretion. We reserve the right to notify the person or entity providing the infringement notice of such counter-notice and provide any details included therein.
8. PRIVACY POLICY
8.1. To protect Your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
8.2. Under no circumstance We will not reveal or share Your personal information to any third party.
8.3. Please be noted that We may contact You email if We need to confirm any details of Your subscription or if Your subscription request was not processed successfully due to technical matters. If Your subscription was not successful due to payment processing errors or other reasons, We might send You an email with a reminder to carry out necessary actions or We might contact You by phone if You have provided Your phone number to us.
8.4. We ensure You that all personal data shall be collected and processed in accordance with all applicable laws. To find out more about how We use, and process personal data please read Our Privacy Policy.
8.5. By using this Website, You agree to the placement of cookies on Your computer or other device. You may choose to disable cookies in Your browser settings, but it may affect certain functionalities on the Website.
9. CUSTOMER SUPPORT ACCESS TO USER ACCOUNTS
9.1. When You encounter issues with Your Account, Our authorized customer support team may, upon receiving Your explicit consent, access Your Account to assist in resolving these issues. We will access Your Account in a manner that does not require, and therefore will not reveal to Us, Your password or other sensitive authentication details. Our process is designed to respect Your privacy and security.
9.2. The access granted to Our customer support team will be limited to the extent necessary to resolve the issue at hand. Our team will not access, modify, or share any information beyond what is required for resolving the specific problem.
9.3. While We will exercise utmost care during this process, You are responsible for monitoring Your Account and should report any unauthorized or suspicious activities immediately.
10. INDEMNIFICATION
10.1. You agree to indemnify, defend, and hold Us and Our affiliates, and respective officers, directors, owners, agents, information providers, and licensors harmless from and against all claims, liability, losses, damages, costs, and expenses (including attorneys' fees) in connection with:
(a) Your use of, or connection to, Our Website;
(b) Any use or alleged use of Your account or Your account password by any person, whether or not authorized by You;
(c) The User-Generated-Content;
(d) Your violation of the rights of any other person or entity;
(e) Your violation of any applicable laws, rules, or regulations.
10.2. We reserve the right, at Our own expense, to assume defense and control of any matter otherwise subject to indemnification by You, and in such case, You agree to cooperate with Us in defense of such claim.
11. DISCLAIMER AND LIMITATION OF LIABILITY
11.1. SITERUNNER MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY, OR ACCURACY OF THE WEBSITE, SERVICES, OR DATA MADE AVAILABLE FROM THE SERVICES. YOUR USE OF THE WEBSITE OR SERVICES, AND ALL CONTENT, MATERIAL, AND THIRD-PARTY SOFTWARE AND CONTENT ARE AT YOUR SOLE RESPONSIBILITY AND RISK. THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
11.2. SITERUNNER DISCLAIMS ANY WARRANTY THAT THE WEBSITE, THE SERVICES, OR ANY CONTENT, INCLUDING, WITHOUT LIMITATION, ANY THIRD-PARTY SOFTWARE AND CONTENT, WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, SERVICES, AND SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU AGREE THAT FROM TIME TO TIME SITERUNNER MAY REMOVE THE WEBSITE OR CEASE PROVIDING THE SERVICES FOR INDEFINITE PERIODS OF TIME WITHOUT PRIOR NOTICE OR NOTIFICATION. YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICES MAY BE INTERRUPTED OR SUSPENDED FROM TIME TO TIME FOR ANY REASON, INCLUDING, BUT NOT LIMITED TO, EQUIPMENT MALFUNCTIONS, PERIODIC UPDATING, MAINTENANCE OR REPAIR OF THE WEBSITE OR SERVICES, OR OTHER ACTIONS THAT SITERUNNER, IN ITS SOLE DISCRETION, MAY ELECT TO TAKE. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE NOT ENTITLED TO DAMAGES OR ANY OTHER FORM OF COMPENSATION OR RELIEF WHEN OUTAGES, DELAYS, DOWNTIME, MALFUNCTIONS, SECURITY OR SYSTEM BREACHES, OR OTHER INTERRUPTIONS OF SERVICE OCCUR.
11.3. SITERUNNER MAKES NO GUARANTEE REGARDING THE COMPATIBILITY OF ANY SOFTWARE, HARDWARE, OR CONTENT WITH THE SITE OR SERVICES. YOU ARE NOT ENTITLED TO COMPENSATION, REFUNDS, CREDITS, DAMAGES OR ANY FORM OF RELIEF SHOULD THE SITE OR SERVICES NOT MEET YOUR EXPECTATIONS.
11.4. YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR CONTENT IS COMPATIBLE WITH THE WEBSITE AND/OR SERVICES.
11.5. SITERUNNER DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR ANY UNAUTHORIZED USE OF YOUR CONTENT BY THIRD PARTIES OR OTHER USERS OF THE WEBSITE OR SERVICES AND IS NOT RESPONSIBLE FOR PROTECTING YOUR CONTENT.
11.6. SITERUNNER IS NOT RESPONSIBLE FOR THE ACTS, OMISSIONS, OR FAILURES OF ANY THIRD-PARTY CONTENT, SERVICE, NETWORK, OR SOFTWARE OR HARDWARE PROVIDER, INCLUDING BUT NOT LIMITED TO, INTERNET SERVICE PROVIDERS, HOSTING SERVICES USED BY SITERUNNER, TELECOMMUNICATIONS PROVIDERS, CONTENT PROVIDED BY OTHER USERS, OR ANY SOFTWARE OR HARDWARE NOT PROVIDED BY SITERUNNER.
11.7. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE OR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK.
11.8. YOU AGREE THAT YOU SOLELY ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE, AND/OR FOR ANY LOSS OF DATA THAT MAY RESULT FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
11.9. NO ADVICE OR INFORMATION, WHETHER COMMUNICATED ORALLY OR IN WRITING, FROM SITERUNNER EMPLOYEES, OR VIA THE WEBSITE OR SERVICES, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
11.10. YOU AGREE THAT NEITHER SITERUNNER NOR ITS OWNERS, OFFICERS, DIRECTORS, AFFILIATES, CONTRACTORS, LICENSORS, EMPLOYEES OR AGENTS, WILL BE HELD LIABLE TO YOU OR ANY THIRD PARTY ACTING ON YOUR BEHALF, FOR ANY TANGIBLE OR INTANGIBLE DAMAGES OR LOSSES ARISING FROM OR RELATING TO THESE TERMS, YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, OR YOUR USE OF THIRD PARTY MATERIALS, CONTENT, OR SERVICES.
11.11. SITERUNNER SHALL NOT BE HELD RESPONSIBLE FOR ANY DAMAGES, LIABILITIES, LOSSES, OR OTHER CONSEQUENCES THAT YOU MAY INCUR IN THE EVENT THAT THE WEBSITE AND/OR SERVICES ARE MODIFIED, SUSPENDED OR DISCONTINUED.
11.12. UNDER NO CIRCUMSTANCES SHALL THE COLLECTIVE LIABILITY OF SITERUNNER, ALONG WITH ITS AFFILIATES, REPRESENTATIVES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AND AGENTS, FOR ANY AND ALL CLAIMS, REGARDLESS OF WHETHER THEY ARISE FROM CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, SURPASS THE TOTAL AMOUNT OF THE USER'S SUBSCRIPTION FEES PAID DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT THAT PROMPTED THE CLAIM.
12. GOVERNING LAW
12.1. If You have any complaints regarding the Website, fees, refunds, quality of services, or anything related to the use of the Website, You must first contact Our customer support team by email ([email protected]) before taking any action through third parties. Please be noted that by agreeing to these Terms You explicitly agree not the request for any refunds from Your bank or credit card operator without priory contacting Us and without giving Us a chance to settle any issues that You might have.
12.2. All complaints or claims that You submit must be handled within 14 days of receipt. We always do it Our all to resolve a complaint or claim in a good way. You must always identify yourself when contacting Us with concerns using the email address You gave Us when registering on the Website.
12.3 These Terms shall be governed by and construed in accordance with the UNIDROIT principles of International Commercial Contracts (2016).
12.4. Any dispute, arising out of or relating to these Terms, shall be finally settled by arbitration in the Vilnius Court of Commercial Arbitration in accordance with its Rules of Arbitration. The place of arbitration shall be Vilnius.
13. MISCELLANEOUS
13.1. If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
13.2. You can review the most current version of the Terms at any time on this page. We reserve the right, at Our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to Our Website.
14. CONTACT INFORMATION
You can contact Us by the following details:
Email - [email protected]
Contact form available at https://siterunner.com/contact-us.
